Our sophisticated Fraud Detection Program regularly monitors card transactions for signs of suspicious activity outside your normal spending patterns, like international transactions or an authorized transaction over the dollar limit or over the transaction limit.
Text alerts will work with the following cards: MasterMoney® (debit cards), Business MasterMoney® (debit cards) and ATM cards.
If potentially fraudulent transactions appear to be taking place, we'll contact you immediately to verify their authenticity.
* Text messages to your mobile device are free, but all other fees on calls and texts are subject to the terms of your voice/data plan with your mobile carrier.
Text Alert Customers: Login to Your Account to View the Terms and Conditions and Service Usage Guide
To unsubscribe from this service, Login to Your Account, click the tab for Devices and then under the Actions column, click delete next to the device you would like to unsubscribe.You may discontinue the receipt of Alerts immediately by texting the word STOP in reply to a Guardian Alert. Cardholders can also discontinue alerts by texting the word STOP to 27576.
FNBT determines what types of transactions will generate a text message. You will receive alerts sent to your cell phone (or other SMS text messaging device) for enrolled VISA, MasterCard, or ATM cards. The number of alerts you receive will be based on your card usage. You will not receive more than one message per transaction on each enrolled card.
Some mobile service providers require that we send a 30-day subscription reminder message to their customers participating in the smsGuardian program. Cardholders will receive an alert message every 30 days reminding them of the subscription if their mobile service provider is Sprint, Nextel, Boost or Virgin. The alert message will display as: "Reminder: You have subscribed to Guardian transaction alerts for FNBT. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel."
Need help with this service or your account? Reply to an Alert message with the word HELP. You can also refer to the Service Usage Guide or call 1 (888) 868-8611.
MasterMoney® is a registered trademark of MasterCard®