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Online Banking Account Alerts are now available.

Use your computer to sign into Online Banking. Once you are logged in, choose the Options tab and click on Personal. Then select Modify Personal Settings. If you have not yet entered your mobile phone number and your wireless provider address, please do it now. If you don't know your carrier's address, simply send a text message from your smartphone to your email address. When you receive the email, the From field will show the correct carrier address.

Carrier Search Screen

Carrier Address Lookup Screen

Next, select the Options tab and click on Alerts. Enable your chosen alerts in 4 categories:

  • Event - a specified account activity triggers the alert
  • Balance - the alert triggers when the account balance goes above or below a specified amount
  • Item - the alert triggers when a check clears
  • Personal - the alert triggers on a specified date (personal alerts have free-form text)

You can choose to receive individual text notifications or view alerts when you login. Selecting both Login and Text alert delivery methods is not recommended.

Events

  • Generate when a specified activity occurs
  • Apply to all accounts linked to your Online Banking
  • Remain in effect until they are deselected

Options Alerts Events Screen

Balance

To enable a balance alert, choose an alert type, the desired account, the condition (above or below), and the target balance.

  • Generate when your account balance is above or below a specified amount
  • Apply to only selected accounts
  • Remain in effect until they are deselected

Options Alerts Balance Screen

Item

  • Generate when a specified check clears
  • Apply to only selected accounts

Options Alerts Item Screen

Personal

  • Generate on a specified date
  • Contain free-form text

If you select text delivery, you may be asked to confirm your phone number and carrier.

Options Alerts Personal Screen

If your contact information changes, it is important to update it in Online Banking to make sure you continue receiving alerts. To make changes to your email address or phone number, select Options, then Personal, then Modify Personal Settings.

Options Personal Modify Screen

Text messages to your mobile device are free, but all other fees on calls and texts are subject to the terms of your voice/data plan with your mobile carrier.

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